Queue Management System in Kenya - QueueBee QB20

QB20 QUEUE MANAGEMENT SYSTEM

Enterprise features, comprehensive and centralization. Uniquely designed to cater to all types of businesses in Kenya.

queue management system in kenya

Queue Management System in kenya with enterprise features

QB20 series is specifically designed to cater to any type of enterprise with wide range of services distributed across multiple departments, within a single building requiring a centralized and consolidated queue data for real-time monitoring & reporting analysis.


QB20 provides the flexibility for a queue number to be transferred from one department to another making it possible to simplify your customer flow management using One-Ticket-Multiple-Service Facility concept.


QB20 is open to integrationd with any third party system, such as HIS, CRM, SMS Gateway, Customer Database, etc.


QB20 also provides some premium features, such as:

  • Mobile Queue
  • Real Time Centralization
  • Integrated Customer Feedback module

queuebee queue management system in kenya

queuebee features in kenya

QueueBee is a cost effective solution for everyone: For Management, For Operator and For Customer.


Our Queue Management System is ideal for following businesses in Kenya:

  • Banks
  • Government Institutions
  • Hospitals
  • Retail
  • Embassies
  • Telcom service centers
  • Saccos
  • Universities & schools
  • Clinics
  • Any other organization which encounters heavy flow of customers.

Our QMS is the ultimate turnkey solution for single to multi-branch business seeking to enhance customer experience and brand.

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Cost effective and scalable

queuebee qb10 queue management system  in kenya

Single pane of glass

QB20 comes with a comprehensive web-based dashboard for system configuration, real time monitoring & report analysis.


The standard report library consists of various reporting formats & templates which suite to your specific needs. The report time frame & duration is flexible & can be easily set. All reports generated are presented with real-time data giving you accurate and latest analysis.


queuebee queue management system in kenya

Mobile Queueing App

QB10 is Mobile Queue enabled, it allows customer to queue virtually via their Smart Phone with QueueBee Apps, which is downloadable for free from Google Play Store or Apple Store.


Simple steps to download and automated setup gives customers the worry-free mobile queue smartphone application and enhanced customer experience through mobile queueing before they even reach your business.



No Annual fees. No user limit nonsense.

queuebee google appqueuebee apple store
mobile queueing management system kenya

Virtual Ticket Calling Terminal

A fully web-based virtual call terminal which is accessible via any internet browser. Allows workstations to perform various queueing activities such as CALL, RECALL, TRANSFER, etc.

calling terminal queue management system kenya

Built for enterprise- enhanced customer journey

QB20 allows queue data to be transferred from one unit or department to another catering to the complex requirements of customers that need to seek consultation from multiple specialists / services. The entire process of queue transfer is detailed and recorded for flow management monitoring & analysis.


QB20 is ready to be integrated with any 3rd party system such as HIS, CRM, customer database, thus provides your business with enhanced capabilites to improve on overall business performance.


queuebee queue management system in kenya
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