Queue Management System in Kenya - QueueBee

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Improve productivity, reduce customer waiting and enhance customer experience

Are you facing problems like unorganized waiting areas, queue congestion due to increased customer waiting time, increased employee idle time, frustrated customers due to unfair serving and walk-offs, unable to monitor the performance of a branch located in a distant location?

Ultimately this affects your brand as your are unable to create a unique customer experience which can be your competitive edge. In turn, it diminishes customer loyalty. Yet, hiring additional employees is not the answer, as this may reduce productivity, lead to staff idleness and reduce profitability.

Relax!!! We can solve your problem.

Our Queue Management Solution is designed not only to address all your problems but also help you create an environment where your customers can feel at home even while waiting. Our solution can: redefine customer experience, gain visibility into your branch operations to measure performance and help you create a competitive edge.

queuebee queue management system in kenya

queuebee queue management system in kenya

Introducing QueueBee - Key Features

  • Easy, customizable and reliable. Web based solution for easy management
  • Interactive Graphical User Interface
  • Mobile queueing - use mobile app to get ticket before reaching the branch
  • Queued Ticket Monitoring & Warning alert receiving
  • Services Categorization
  • Performance insights using web based dashboard and reports for decision making
  • Centralized Management - monitor all your branches from a single location
  • Digital signage integration to engage waiting customers and reduce perceived wait times
  • Cloud ready
  • Cost effective- choose from fundamental and optional features
queuebee in kenya

queuebee features in kenya

QueueBee is a cost effective solution for everyone: For Management, For Operator and For Customer.


Our Queue Management System is ideal for following businesses in Kenya:

  • Banks
  • Government Institutions
  • Hospitals
  • Retail
  • Embassies
  • Telcom service centers
  • Saccos
  • Universities & schools
  • Clinics
  • Any other organization which encounters heavy flow of customers.

Our QMS is the ultimate turnkey solution for single to multi-branch business seeking to enhance customer experience and brand.

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Customer Experience Solutions

Mobile App Solution

QueueBee Mobile Queue allows you to get a queue number using your smartphone. It’s the perfect way to monitor & track your real time queue status remotely using only smartphone without the need to be physically chained to the waiting area at the customer service outlet. QueueBee allows you to go for a cup of coffee or even window shopping at nearby premises while still intact queueing for your turn. It offers a peace of mind because the real time queue status update on your smartphone ensure you will not miss the queue! You will constantly receive audio notification and smartphone vibration when you are ready to be served. Just relax and enjoy your coffee while still in queue.

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Products and Features

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8" Ticket Dispenser

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10" Ticket Dispenser

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Standing Ticket Kiosk

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Counter Display

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Customer Feedback Devices

queue ticket call terminal

7" Ticket Call Terminal

Main Display

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Digital Signage

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32" Standy Kiosk

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4/8 Port PoE Switch

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Voice Module

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Keypad

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Virtual Call Terminal

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Queue Management

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Customer Feedback

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Online Appointment

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Digital Signage System

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Foreign Exchange System

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Content Management System

content management system kenya

Content Management

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Mobile Device

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Web Appointment

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Multiple Chart/Graph Report

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Custom Ticket Format

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Email Reports

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Multi-Selection Report

 queue system reports kenya

Favorite Report

 queue system reports kenya

Table Report

Mobile App Solution

QueueBee Mobile Queue allows you to get a queue number using your smartphone. It’s the perfect way to monitor & track your real time queue status remotely using only smartphone without the need to be physically chained to the waiting area at the customer service outlet. QueueBee allows you to go for a cup of coffee or even window shopping at nearby premises while still intact queueing for your turn. It offers a peace of mind because the real time queue status update on your smartphone ensure you will not miss the queue! You will constantly receive audio notification and smartphone vibration when you are ready to be served. Just relax and enjoy your coffee while still in queue.

queuebee google appqueuebee apple store

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